At Supporting Wellness Psychological and Family Services, we offer Dynamical Neurofeedback® with NeurOptimal® as part of our integrative wellness services. This advanced brain training technology promotes greater emotional flexibility, mental clarity, and personal resilience. NeurOptimal® is non-invasive, drug-free, and designed for ease of use—making it a unique addition to your wellness routine.
Used worldwide with over four million sessions completed, NeurOptimal® is classified in Canada as a consumer wellness device. It is not a medical or therapeutic product and is not used at our clinic to diagnose or treat any condition. Instead, we offer it as a self-directed tool for clients seeking new approaches to mental performance, balance, and well-being.
At Supporting Wellness, we are a team of therapists offering NeurOptimal® as a non-clinical wellness modality. In accordance with Health Canada regulations, Dynamical Neurofeedback® is not a medical treatment and does not replace therapy or psychological assessment. It does not involve brainwave manipulation, protocols, or diagnosis.
NeurOptimal® is available as an optional complement to individual therapy, supporting clients who want to explore additional self-regulation strategies within their wellness plan. While we are not certified under BCIA, this is because NeurOptimal® does not require BCIA certification. It does not involve manipulating brainwaves or pescribing protocols—instead, the system provides information, and your own brain makes the adjustments in real time.
NeurOptimal® functions by monitoring your brain’s electrical activity 256 times per second. When the system detects that the brain is about to shift, it creates a brief interruption in the music or visual stream you’re observing. These momentary pauses act like a mirror, helping the brain become more aware of its own behavior.
Unlike clinical neurofeedback systems, NeurOptimal® does not diagnose or guide your brain in any particular direction. There are no protocols or goals. The brain does the work by responding to the information it receives.
A typical NeurOptimal® session is calm, passive, and effortless. While you sit comfortably, small sensors are placed on your scalp and ears. You simply watch relaxing visuals and listen to music while the system provides real-time feedback. Each session lasts approximately 45 minutes and does not require focus, cognitive effort, or conscious processing. Many clients describe the experience as peaceful and grounding.
At Supporting Wellness, sessions are facilitated by a registered psychologist. Before the session begins, your therapist will briefly check in to monitor any changes since your last visit and review your overall treatment plan. Following the session, the psychologist will meet with you to discuss how the session felt, answer any questions, and offer guidance on next steps. This may include discussing personal goals, emotional regulation strategies, or wellness tools such as meditation, bilateral music, biofrequency training, or other supportive practices tailored to your individual needs.
While NeurOptimal® itself is a self-directed brain training system and not a clinical treatment, we recognize the importance of integrating wellness tools within the broader therapeutic process when appropriate.
Although NeurOptimal® is not a treatment and does not guarantee specific outcomes, clients have reported a variety of personal wellness benefits, including:
These reports are anecdotal and reflect individual experiences. NeurOptimal® is not intended to address specific health or psychological concerns.
NeurOptimal® brain training may be a helpful wellness resource for individuals seeking greater mental flexibility or emotional balance. It is often chosen by professionals, students, parents, and those exploring non-verbal approaches to well-being. Whether you are looking to enhance your therapy experience or simply explore a new tool for self-awareness, Dynamical Neurofeedback® may be a good fit for your goals.
We offer NeurOptimal® sessions in Calgary, Cold Lake, and Red Deer, and invite you to reach out to learn more about how it can be integrated into your wellness plan.
NeurOptimal® Dynamical Neurofeedback® is a consumer wellness product and is not licensed as a medical device in Canada. It is not intended to diagnose, treat, mitigate, or prevent any disease, disorder, or abnormal physical state.
At Supporting Wellness Psychological and Family Services, NeurOptimal® is offered as a wellness-based brain training tool that may be integrated into a client’s overall treatment plan. While it is not used as a clinical intervention or therapeutic modality on its own, it may be used in conjunction with other services and overseen by the client’s therapist to support wellness goals, emotional regulation, and overall care. All client-reported experiences are anecdotal and not guaranteed outcomes.
If it’s your first time at Supporting Wellness, give us a call and we’ll gladly help match you with a therapist who suits your needs. You can also browse our website to learn more about our therapists and book with the person who feels like the best fit.
The number of sessions we recommend is unique to each person. During your initial consultation, we can suggest a starting plan, and we will work collaboratively with you throughout the process, adjusting as needed to support your goals and achieve the best possible outcomes.
The cost of a 50-minute therapy session is typically $235, though fees may vary depending on the type of therapy and the therapist providing the service. Some of our therapists offer sliding scale options, so we encourage you to call us to discuss your needs and we will help connect you with someone who best fits your goals and budget. For more information, you can also click here to view the recommended fee schedule set by the Psychologists’ Association of Alberta.
For your convenience, we accept credit card, debit, e-transfer, and cash payments.
We offer direct billing to many insurance providers, including Alberta Blue Cross, Greenshield, Medavie Blue Cross, NIHB, Sun Life, Telus Health, Canada Life, Desjardins, Manulife, Chambers of Commerce, Equitable Life, Johnston Group, Maximum Benefit, Group Source, Simply Benefits, and Industrial Alliance.
If direct billing is not available for your specific plan, you can always pay for your session and submit the receipt to your insurance provider for reimbursement. If you have questions about your coverage, please give us a call and we can help determine which therapists are covered under your individual insurance plan.
When you book an appointment, that time is reserved just for you. If you are unable to attend, we kindly ask for at least 24 hours’ notice so we can offer the time to someone else. Missed appointments or late cancellations will be charged a fee of up to $200.
