Grief is complex, deeply personal, and a typical response to a traumatic event or a significant loss. Trauma is a distressing event in which a person feels severely threatened emotionally, physically, or psychologically. This may include everything from the unexpected death of a spouse to a natural disaster or an episode of abuse.
Such events can instill deep-seated fear, anger, or stress that builds up over time. At Supporting Wellness, we have several registered psychologists at our Cold Lake location who specialize in helping individuals safely deal with and overcome trauma and grief.
In the traditional healthcare model, visiting a specialist often means paying hefty fees out-of-pocket, holding onto crumpled receipts, and waiting weeks for your insurance provider to process a reimbursement.
At Supporting Wellness, we bypass that outdated system entirely. Because we are uniquely equipped to bill your insurance directly, you are only responsible for your co-pay or deductible at the time of your visit. This immediate, transparent processing allows you to prioritize your health without the looming burden of out-of-pocket expenses.
Taking advantage of our direct billing is simple. We have optimized our clinic operations to ensure your check-out process takes seconds, not minutes.
Step 1: Bring Your Benefit Information
Prior to your first appointment, or when you arrive at our Calgary clinic, simply provide our front desk team with your current health insurance card and policy details. We will securely store this in your file.
Step 2: We Process the Claim Following your therapy, massage, or wellness session, our administrative experts will immediately submit the claim to your insurance provider on your behalf through our secure, encrypted portal.
Step 3: Pay Only the Difference If your health plan covers 100% of the session, you are good to go! If your plan covers a percentage, you simply pay the remaining balance before you leave. There are no hidden fees and no confusing portals for you to navigate later.
We have partnered with Canada’s leading insurance companies to ensure our Calgary community can easily access their benefits. We currently offer direct billing for a wide range of providers, including:
This depends entirely on your specific insurance policy. While Supporting Wellness does not require a referral for you to book an appointment, your insurance provider might require one to approve the claim. We recommend checking your benefits booklet prior to your visit.
In the rare event that the portal is down or a claim is unexpectedly denied, you will be required to pay for the session upfront. However, we will provide you with a detailed, formalized receipt immediately so you can manually submit it to your provider for reimbursement.